*Please sit back on the benches and relax. We are working to keep your little one focused on their lesson.
*For the privacy and protection of all swimmers, videos & pictures may be taken only on the last lesson of the session.
*Your child may enter & exit lessons from the covered back area or the air-conditioned observation room; the back will be open on warm non-windy days.
* In order to keep our deck clean please do not cross deck.
* Children are to be supervised at all times.
*At lesson time your child's name will be called by an instructor in the pool. As quickly as possible scoot your little one out to their instructor, the quicker you can make the exchange the easier it will become. Ages 2 and 3 have the most difficulty, if your child starts to cry, calmly pass them to the instructor; do not let your child stall your departure. It may take a week for them to become accustomed to the routine. If you stay out of their eye view, they will settle, bond with their instructor and soon be swimming like a fish. Hang in there, before you know it they will be walking right into their instructor’s arms!
* Do not worry, if your child’s crying is too disruptive the instructor will return them to you!
*Let your child hear how excited you are about his learning to swim, use positive words; “Wow, you should have seen my son in swimming today!” “He is really learning to float!” Words such as “scary, drowning, and deep end” set them up to be fearful. Children learn how to respond to situations by watching their parents; your child will pick up on your positive attitude!
*All attempts are made to keep the same instructor within a session. If your instructor is absent we will provide a substitute. If we cannot, we will provide another lesson time.
*If you or your swimmer is sick, STAY AT HOME! If you are going to miss a lesson, call the office, we can then let your instructor know. Please come to as many lessons as possible, as we do not offer make-ups, refunds, or credit for missed lessons.
*Only 1 (ONE) adult at Water Baby lessons, additional parents/guests distract from you little one's lesson.
*During lightning storms, lessons will be delayed or cancelled. Due to the inconsistency of storms, we cannot predict if your lesson will be on time. We want to have you in the pool within your time scheduled, if not your lesson will be canceled.
*Please do not bring glass to the facility inside or out.
There is no smoking anywhere on the premises.
*As a courtesy to others please keep cell phone conversation outside.
*Due to environmental allergies, this is a fragrance-free facility.
*Payment for purchased items is to be left at the office on the day of purchase.
*I understand there are no make-up, credits, or refunds for missed lessons.
*I understand the Tuition & Fees.
*Please call or leave a message at the office if you have questions, comments, suggestions and compliments!